Here is some very important information relating to any orders placed with BandLife, either online or at any of our many events.

All individual orders are shipped using the US Postal Service and are mailed using 1st Class postage.

Group or package orders are shipped using either USPS or via UPS.

Important: Please allow 4 to 6 weeks for ALL orders. Some events are shipped much faster than this, but you should still allow this 4 to 6 weeks for delivery as certain times of year or the scale of the event dictates a longer production time. Also, pictures and past years items can take longer as well.

If you receive an order that is defective, damaged or mistakenly received the wrong item, please follow the procedures below:

1. Keep the packaging your order was shipped in, and use this to return your order.

2. Place a note within your returned item which includes your Name, Address and Phone number, and a note mentioning as to why you are returning. Ex. Broken or won't play.

3. Return to: BandLife   PO Box 1161   Zephyrhills, FL  33539

4. Damaged or defective orders that are returned are processed and re-shipped as soon as possible, most within only  a couple of days, sometimes quicker. Some may take a few days depending on BandLife's event schedule, but returned orders are top priority.

If you have any questions we can be contacted by email at info@bandlife.com.

If you would like to place an order, visit our shopping area.